Terms of service

Terms & Conditions

Last updated: August 2026

Welcome to Dermé. These Terms & Conditions govern your use of our website, https://dermeshop.store/, and your purchase of products from our online store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

1. About Dermé

Dermé is an online skincare and personal-care ecommerce store operated from Pakistan. We offer selected skincare and beauty products to customers through our online store.

Contact:
Email: derme.shop786@gmail.com
Phone/WhatsApp: +92 301 9848683

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, and other information displayed on our website are accurate and up to date.

However:

  • Product colors and appearance may vary slightly from images due to lighting, photography, and screen settings.
  • Product packaging may vary from the images shown.
  • Product availability may change without notice.
  • We do not guarantee that every product description is completely error-free.

Customers should review the product information and ingredients before purchasing, especially if they have known allergies or sensitivities.

3. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After receiving your order, we may review the order details before processing it.

We reserve the right to cancel or refuse an order when reasonably necessary, including situations involving:

  • Incorrect or incomplete information
  • Suspected fraudulent activity
  • Product availability issues
  • Pricing or listing errors
  • Shipping restrictions
  • Payment authorization problems

If we cancel an order after payment has been received, an applicable refund will be processed according to our Refund & Return Policy.

4. Prices & Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without prior notice. Any applicable taxes, fees, or shipping charges will be displayed where applicable.

Payments are processed through the payment methods available at checkout. We do not store your complete payment-card details on our own servers.

5. Shipping & Delivery

Orders are processed according to the processing times stated in our Shipping Policy.

For international orders, delivery times may vary depending on the destination, shipping carrier, customs procedures, weather, holidays, and other circumstances outside our control.

Please review our Shipping Policy before placing an order.

6. International Orders & Customs

For international orders, the customer may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country.

Dermé cannot guarantee that an order will not be delayed by customs or other government authorities.

7. Returns & Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Refund & Return Policy.

Please review that policy before purchasing.

8. Skincare Products & Personal Responsibility

Dermé products are intended for cosmetic and personal-care purposes.

Product information provided on our website is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should review product ingredients before use and follow the manufacturer's directions.

If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice.

9. Intellectual Property

All content on the Dermé website, including our brand name, logos, graphics, text, product descriptions, photographs, and website design, is owned by or licensed to Dermé unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

10. Website Use

You agree not to use our website:

  • For unlawful purposes
  • To commit fraud
  • To interfere with website security
  • To attempt unauthorized access to our systems
  • To upload malicious software
  • To misuse our website or services

We reserve the right to restrict or terminate access to our website where reasonably necessary.

11. Third-Party Services & Fulfillment

Dermé may use third-party service providers to operate our ecommerce business, including payment processors, shipping providers, logistics companies, and fulfillment partners.

Some products may be fulfilled through third-party fulfillment partners such as CJdropshipping.

These providers may process information necessary to fulfill and deliver your order in accordance with our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability, privacy practices, or policies of third-party websites.

13. Limitation of Liability

To the extent permitted by applicable law, Dermé will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of our website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of Pakistan, without limiting any mandatory consumer protections that may apply to customers in their place of residence.

16. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Dermé
Email: derme.shop786@gmail.com
Phone/WhatsApp: +92 301 9848683
Website: https://dermeshop.store/